Solving Scheduling Conflicts Easily
Scheduling conflicts can be difficult to deal with, especially when an employee needs to leave early before their shift is complete or when they need to take the day off. If you are unable to accommodate the shift change request, many employees will call out sick or they will just not show up which can lead to disciplinary action or termination depending on how often employees call out or fail to show up for work.
When dealing with a scheduling conflict, you will also have to find another employee to work the shift. Many employees can work this out together by finding someone to switch shifts with. If this happens, all you have to do is note the change on the schedule. Using an online software application like Web Work Schedules that allows you to make changes to daily or weekly employee work schedules can ensure that all employees, managers, and others are aware that a change has been made.
If the employee cannot find another person to take their shift, then it is up to you to find someone to cover it. This may mean calling people who are off, asking employees to work overtime, or alerting managers that they may have to work extra hours in order to provide enough coverage.
Employee work schedules that are posted online can make this task much easier. You will be able to look up employees who have the day off, or find those who would be willing to work extra hours. Start with employees who have volunteered to work extra shifts in the past as these employees will usually agree to work. You can find this information by looking at past work schedules.
Once you find coverage for a certain shift, make a note on the schedule of the change and send it to all employees. You can also send messages to managers that cannot be accessed by employees. If certain employees continually ask for shift changes, managers may need to step in and talk to the employee to learn more about the situation. If your job is to create schedules only, you should alert managers and let them question employees so a conflict can be avoided.Posted at 02:30PM Feb 14, 2008 by Chris in General |